Good old emails

Posted by Sean Lew on Friday, 25 April, 2008 under Collaboration, Enterprise 2.0, General Ranting |

Emails are widely used everywhere from friends communicating with each other, lovers sending love notes, corporate organisations important decisions and darkest secrets to basically anything that can be put into words with pictures and URL links.

In my current project of just a mere six months, I have thousands of mails (both archived and on the IMAP server). As many efficient employees would do, they would have organised these emails into folders (a similar idea to tagging). (Disclaimer: I never sort them, I put them in one folder and search it instead because each email has a few ‘tags’ and I can never decide where it should go). Anyway, this client that I am working with is totally old school and relies greatly on emails – just like many other organisations and everytime someone asks for some information that is not at the top of my head, I have to trawl through outlook and then forward the email. Its such a waste of time for me because, different people require the same piece of information at different times or they misplaced the email and need me to send it to them again.

So as an Enterprise 2.0 evangelist, I have dutifully suggested and pushed for a team Wiki to be created so that people can access the information that they need from my team and thus saving my team sometime and effort. Our team holds alot of mission critical information for the project and most of the information is either stored in documents or emails. These documents is stored as a unique number that doesn’t mean anything and the content is not searchable. Logically if all these information is on the company’s intranet, it would be so much better.

Well, as expected, the client manager threw the idea out faster than any F1 car. The reason being, “I don’t think anyone would buy it” and blah blah blah. In my latest attempt to improve efficiency in my team, I have failed terribly and the reason being there is too much bullshit bureaucracy and red tapes in large organisations. I just want to do my job well and not be bothered about politics. Doesn’t mean its a good idea, organisations would buy it – You still need to play the corporate game well.


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