Synergise IT

It’s not about the technology, it’s about the people

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You need to get it right the first time

Wednesday, 18 June, 2008
by Sean Lew

The aim of Enterprise 2.0 is the single point of truth for the whole organisation. However, we all know that large organisations have many systems and its not easy to achieve the single point of truth nirvana. As far as I can see, organisations tends to change such reference systems quickly as its cheap to do so (this is especially true for project based reference systems).

Recently, I heard a story of how a project changed the reference tool (read: knowledgebase / resource inventory) three times in 10 months. Everytime it moved over, new information was added, some were lost and it changed the way people did their work tremendously. This is disruptive.

Enterprise 2.0 is disruptive as well. It not only changes the way people execute their work on a daily basis, it also changes the culture and mindset of people. Having experience such forms of changes, I would say that an organisation can only go through it once and it must be successful.

Fixing a cultural bug is not as easy as fixing it on Java. Humans are complicated creatures.

Tags: Enterprise 2.0 · General Ranting · social media

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