Where are all the results and statistics?
I have been looking for credible enterprise 2.0 results and what it has achieved so far, however, its almost impossible to find anything. Its all good that there is a reduction in email conversation and more collaboration but what is the quantified benefits of enterprise 2.0? We must know that it doesn’t mean a reduction of emails will lead to business benefit. The same goes for collaboration. At the end of the day, such forms of benefits must lead to some kind of extra income/revenue or cost savings if not there is no point for organisations to implement such kinds of technology.
I personally believe that Enterprise 2.0 rocks. I have used it and experienced productivity gains and all the various promised benefits of Enterprise 2.0. However, selling an idea / software doesn’t work on “I believe this is the way it works” but depends on the statistical benefits achieved.
We need an in depth study on this. Enterprise 2.0 encompasses many different things and we need to look at it individually to find out what can it provide to improve the bottom line.
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