Integrated discussions across enterprise systems

Posted by Sean Lew on Friday, 12 September, 2008 under Collaboration, Enterprise 2.0, Information management |

In any large organisation, there is likely to be some kind or CRM system like Siebel and there will be finance, HR, inventory, knowledge management system, business intelligence and the list goes on. That’s alot of systems to manage. Across all these systems, there’s alot of data stored under it and even more in your enterprise data warehouse. Stakeholders would then access the reports and make decisions based on that they get. However, as most of us know, not all decisions are easy to make and requires thinking and team work. After all, “the wisdom of crowds” have taught us that two heads is better than one.

I do see that there is a huge potential in this space where an enterprise collaboration site can come in and connect all these reports and numbers together, display it on ONE screen and discuss on ONE platform. However, its much easier said than done. Technology is still not at the stage where platforms like Clearspace and Connections is ready to integrate into systems like Cognos, Business Objects, SAP Financials or Hyperion. There is no point if both are not integrated together. You want dynamic data report on a dynamic discussion site.

I guess to a certain degree I am kinda dreaming, many companies can’t even get their reporting right or they are not willing to spend on a collaboration system. Let alone spending money to integrate them together. But I could really imagine the power of solid, reliable business reports integrated with a collaboration site with inputs from the team around the world and hopefully make the best logical decision everytime.

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