Communication within organisations
Why are projects fail? Why departments work in silos? Why are there duplicated work / initiatives? Why is there inefficiency? Why are wrong decisions being made? There are many reasons for each of the questions above but one of the common answer for all questions is the lack of communication within the organisation.
Communication does wonders and can create major havoc. Even between two person (say man and wife), communication is one of the key success factors of a relationship. Communication allows a relationship to be built between two parties. In an “all good” workplace scenario, communication will build trust and therefore its much easier to manage a work relationship after that. If we have sufficient information, we would have better capability to make good decisions. Discussions also allow people to uncover issues that they have no visibility to. In general, it will help.
If you want your organisation to run better, relook at your enterprise communication solution. There is no one size fits all solution. It must be designed to the specific culture of the organisation and ensure that your employees are comfortable with the form of communication and would use it. There are too many white elephant technologies in the workplace and lets not add to the list.
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