From Strategy to Operations
I have just read Kaplan and Norton’s – The Execution Premium. This book is an extension of their previous books Balanced Scorecard and Strategy maps. This book provides a great overview of how to manage the organisational management life cycle from strategy to operations. It is broken down into six key steps as shown below.
Image by http://www.thepalladiumgroup.com/
By looking at the diagram, enterprise 2.0 fits in two ways.
1) Use the execution premium to manage an Enterprise 2.0 project / initiative. This is pretty straight forward. Follow the steps outlined in the book.
2) Within your organisational strategy and operations, you can use it to identify your pain points and figure out how Enterprise 2.0 could help.
I really recommend everyone to read this book. However, before you start, you should have a good understanding of balanced scorecard and strategy maps.
Jo said,
Always a great blog! Don’t you think though, that is will all be too slow? We need a way for this to be happening on each and every desk and coming together to make a vibrant community.
Sean Lew said,
Hi Jo, Thanks for your compliments.
First of all, I believe that setting up traditional strategy, objectives, vision, values within any organisation is here to stay. Employees need a direction and guidelines. Operations will ultimately be operations. If a manufacturing firm is to make toys they will continue to do that and they will have to continue to monitor stocks, inventory, market demand / supply, trends and so on.
However, the process of doing these can be done the Enterprise 2.0 way.
All these steps are required to have a fundamentally and structurally sound company. Enterprise 2.0 facilitates these activities and in fact I can see some of these activities running concurrently to some degree.
Enterprise 2.0 is no magic potion to solve the world’s problem, in fact its just an attitude and enabler. Which more than likely will raise a whole new set of problems.
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